HealthDesk. On-Demand.
Why we Exist?
HealthDesk by Hawkeye Health understands that people navigating injury, disease, and disability often face fragmented systems and overwhelming information. While patient organizations work tirelessly to guide their communities, delivering consistent support to thousands of individuals can be incredibly difficult.
HealthDesk was created to help close this gap.
Our platform provides the digital infrastructure patient organizations use to organize resources, guide individuals and families, and extend their support to more people without increasing operational burden. HealthDesk gives advocacy organizations the infrastructure to support patients at scale—combining member records, engagement, and navigation into one platform.
By helping organizations scale navigation, resources, and support, HealthDesk aims to ensure that individuals and families can more easily access the guidance they need when navigating complex health conditions.
We believe patient organizations play a critical role in improving outcomes and advancing health equity, and HealthDesk exists to support and amplify that work.
Your Health. Your Team. Your HealthDesk.
Frequently Asked Questions
How do organizations work with HealthDesk?
Organizations typically partner with HealthDesk to provide navigation and resource guidance to their communities. Partnerships may take different forms depending on an organization’s programs, community size, and funding model.
Is HealthDesk a medical service?
No. We are not a medical service and we do not bill insurance. We provide an operational infrastructure and health navigation support.
How does it work?
Organizations can use an administrative platform to manage resources, programs, and guidance pathways, while individuals can access personalized support through the HealthDesk app or web experience. This allows organizations to deliver consistent guidance and make resources easier to find for the communities they serve.
How does HealthDesk support organizations with limited staff capacity?
Patient organizations often support large communities with relatively small teams. HealthDesk helps organizations scale their support by organizing trusted resources and providing structured guidance that individuals and families can access on their own. This allows staff to focus on more complex support needs while ensuring the broader community can still access helpful information and guidance.